FoxTreks Ltd., Dar es Salaam, Tanzania
March 4th, 2003
Dear Mr. Golden,
It is my pleasure to inform you that the "Foxes of Africa" brochure has been well received by all and the consensus is that it has gone well beyond expectations.
At the outset you informed me that your objective was to portray our facilities better than they are. I think that the brochure is close to achieving this.
Our operation has been a considerable challenge to present due to the logistic difficulties in getting there and organising the elements and wildlife and creating the photographic opportunities. It is a far cry from an organised photo shoot in a city hotel with controlled lighting, etc.
Your team at Turnkey has been exceptionally professional and has somehow taken in all the strong views and opinions of this family concern and satisfied them. It is a professional who can take on board the tastes and requirements of the client while still maintaining the principles and creativity of the designer. The result is a satisfied customer who gets what he is looking for while, at the same time, the designer has enhanced his reputation for creativity.
Finally I thank you for tour professional approach to the finances and logistics of delivering the brochure for the required deadline of the World Travel Market despite the obstacles that presented themselves. Your team went well beyond the call of duty to meet this deadline.
You have achieved your objective of a brochure that is a work of art with a satisfied customer and all under the pressure of time.
Please accept our gratitude for all your efforts.
Mr. B.R. Fox, Marketing Director